Refund policy

Cancelling and refunds

Last updated 26 September 2026.

Pro membership

Cancel any time from the Billing button in the site header. Your access runs to the end of the month you have already paid for and you will not be charged again. We do not refund part-used months. If you were charged after you tried to cancel, or charged twice, contact us and we will refund it.

Single market report

A single market report is a one-time purchase and is not refundable. If a problem on our side stops the market you bought from loading, contact us and we will fix it.

How refunds are paid

Refunds go back to the card you paid with, through Stripe. Your bank usually shows them within 5–10 business days.

Contact

See the contact page.